Shipping policy
Shipping and Exchange Policy for TraditionX Store
Welcome to TraditionX! Please read our shipping and exchange policy carefully to understand our terms and conditions. By shopping with us, you agree to abide by these policies.
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Shipping Policy
- Delivery Time: Orders will be delivered within 7-15 working days from the date of order confirmation.
- Shipping Charges: Standard shipping charges will apply at the time of checkout.
- Order Tracking: Once your order is shipped, you will receive a tracking link to monitor your shipment's progress.
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No Refund Policy
At TraditionX, we do not offer refunds. However, we do provide an exchange option under the conditions outlined below.
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Exchange Policy
- Eligibility for Exchange: Items can be exchanged within 7 days of delivery if they meet the following criteria:
- The product must be unused, unwashed, and in its original packaging with tags intact.
- Exchanges are valid for sizing issues, defects, or other approved reasons.
- Exchange Process:
- Self-Sent Exchange: You can send the product to us at your own cost.
- Scheduled Exchange: If you prefer us to arrange the exchange, a fee of ₹120 will be charged.
- Upon receiving the returned item, we will provide a coupon voucher deducting the shipping charges (₹120). This voucher can be used for your next purchase.
- Wrong or Defective Product Received:
- If the incorrect or defective product was delivered, TraditionX will bear all shipping costs and arrange the exchange at no additional charge to you.
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Additional Information
- Exchanges are subject to product availability.
- We reserve the right to deny exchanges if the product fails to meet our return criteria.
- Coupon vouchers issued for exchanges are non-transferable and cannot be redeemed for cash.
For any assistance or questions, please contact our customer support team at
**Shipping and Exchange Policy for TraditionX Store**
Welcome to TraditionX! Please read our shipping and exchange policy carefully to understand our terms and conditions. By shopping with us, you agree to abide by these policies.
---
### **Shipping Policy**
- **Delivery Time**: Orders will be delivered within **7-15 working days** from the date of order confirmation.
- **Shipping Charges**: Standard shipping charges will apply at the time of checkout.
- **Order Tracking**: Once your order is shipped, you will receive a tracking link to monitor your shipment's progress.
---
### **No Refund Policy**
At TraditionX, we do not offer refunds. However, we do provide an exchange option under the conditions outlined below.
---
### **Exchange Policy**
- **Eligibility for Exchange**: Items can be exchanged within **7 days** of delivery if they meet the following criteria:
- The product must be unused, unwashed, and in its original packaging with tags intact.
- Exchanges are valid for sizing issues, defects, or other approved reasons.
- **Exchange Process**:
- **Self-Sent Exchange**: You can send the product to us at your own cost.
- **Scheduled Exchange**: If you prefer us to arrange the exchange, a fee of **₹120** will be charged.
- Upon receiving the returned item, we will provide a **coupon voucher** deducting the shipping charges (₹120). This voucher can be used for your next purchase.
- **Wrong or Defective Product Received**:
- If the incorrect or defective product was delivered, TraditionX will bear all shipping costs and arrange the exchange at no additional charge to you.
---
### **Additional Information**
- Exchanges are subject to product availability.
- We reserve the right to deny exchanges if the product fails to meet our return criteria.
- Coupon vouchers issued for exchanges are non-transferable and cannot be redeemed for cash.
For any assistance or questions, please contact our customer support team at WHATSAPP: +91 9024331551
Thank you for choosing TraditionX!